U.K.’s Top Supplier of American DVDs and Blu-ray

We are a UK company that supplies Region 1 DVDs, HD-DVDs and Blu-rays primarily to the United Kingdom. We can also supply customers in the United States and the rest of the world.

We have offices in Chester, UK and Bonita Springs, Florida, USA. All Orders are dispatched from Florida.

When you contact us by telephone you may be spoken to from either location. However, you will only be charged for a local rate call - even if you are connected to us in Florida. We handle the call transfer from our switchboard in Chester, free-of-charge… So why not call to ask about the weather?

We intend to offer you the best service and selection of Region 1 DVDs, HD-DVDs and Blu-rays to the UK at the most competitive prices and early availability…

All our prices are displayed and charged in UK pounds (GBP). You can pay with cards which use other currencies and your bank/card company will convert the GBP charge to the appropriate amount in your native currency using current exchange rates.

Most US releases are usually unavailable until the official street date. However, here at DVDWorldUSA we ship major releases up to three weeks prior to their official release date.

1. Browse the items from the home page or by searching. Clicking on a title or image will take you to a product page where you can find detailed information about that particular item.
   SEARCH TIP: If you are having difficulty finding a title, simply enter part of the title or words within the title
2. To put an item into your shopping cart, click the "Add to Cart" button. Once added, you'll then be transferred to the shopping cart page where you can review your order. Here you can delete items or change quantities. If you do make a change, don't forget to click "Recalculate" for the changes to take effect.
3. To see what's in your shopping cart at any time, click the "Shopping Cart" link at the top left of the page.
4. You can continue to add items to your shopping cart, when you are ready to checkout, click the "Checkout" button.
5. You will be asked to create a new account (or if you have already done this, you can log-in again). You will use your e-mail address and a password of your choice. Please remember the e-mail address you registered with and your password as you will need them to log-in next time. You will need to enter your address (Billing & Shipping) - if you wish to ship to a different address than the billing address, you can add this in the "Alternate Shipping" section below. Click "Continue" to proceed to the next section.
6. You will be asked for payment details next. If you have already ordered before and added a credit card, you can choose the "Info on File" option, otherwise you can add a credit card, or select the "Cash or Cheque" option. Please ensure that you enter the card details very carefully, including all the information you have, including card number, valid from, expiration date, issue numbers (certain cards only) and the security code on the back.
7. Once the order has been placed, a confirmation e-mail will be sent to the address given. Please keep this e-mail for your records and you may want to print it out.
8. If you would like to order online but you are uncomfortable with entering your card details, then place the order using the "Info on File" option an then contact us by telephone with your details.

You can call our sales hotline number on:
0871 222 0650 (UK)
001 239 498 1719 (ALL OTHER COUNTRIES)
001 239 498 3756 (FAX)
and one of our sales representatives will be happy to take your call.

We accept payments made with all major credit/debit cards (except for American Express). You can also pay by cash or cheque (UK only) - please call for details.

For your total security, credit card details are encrypted using the highest encryption rate available (128bit). All card details are entered through our secure server.

It is our policy never to pass your personal information to anyone else. At our discretion we may cancel or put on hold any order we deem to be suspicious. We may ask for names and addresses to be verified before we will process an order.

UK Customers have a choice of shipping options, with a differing levels of service and tariffs - see the Shipping Policy for more details.

Delivery time varies according to the level of service chosen - see the Shipping Policy for more details.

We do not ship on weekends and national holidays.

Shipping time is calculated from the shipping date, not the order date.

We will do our best to have a full inventory at all times but stocks can run out. If one or more items are put on backorder, we will send you what we have as soon as possible and then the remainder when they're back in stock.

Pre-orders are shipped as soon as they're available (which can be up to three weeks ahead of the official release date). Unlike normal orders, we do not charge for pre-orders when the order is placed, we wait until the item is ready to ship.

If you wish to cancel a pre-order, click the "My Account" link at the top-right of the page and log-in to your account. Click "Review Orders" and locate the item you want to cancel. You can click the "Cancel" button in the status column. Please note that orders which have already entered processing cannot be cancelled.

Unfortunately, we cannot cancel an order once it has been dispatched. Please allow a minimum of 24 hours before an order is shipped for a cancellation to be accepted.

Yes, within 5 days of receiving it, and if the goods have not been used and are still sealed and in their original condition. Unless the returned item is faulty or we sent you the wrong item, it will be subject to a 20% restocking fee. Please contact us before making any returns.

We ask that you make sure your player or TV can handle the items before ordering, as we will not refund or exchange any disc due to compatibility issues once the packaging has been removed.

Region 1 DVDs require a region 1 or multi-region DVD player. HD-DVDs are region-free and will play in any player regardless of the region. Blu-ray discs are also region-coded - some are region A only, some are all regions (A/B/C). Some Blu-ray titles are region coded as A but are still compatible with any region players - these are labelled "(Multi Region)" in the title - please see the Blu-ray Region Coding Information page for more information.

Yes, you have 30 days from receipt of the order to return any item that is defective or damaged (manufacture or shipping) and we will replace it with the same item. If we have sent you an item other than the one you ordered the return is due to a shipping error we will exchange it for the one you ordered. Please contact us before making any returns.

Because the quoted delivery times are only estimated, we must ask that you allow up to 21 days from the date of despatch for the order to arrive. If your order has not been delivered within this time period, please contact us so that we can assist you.

When DVD was first launched the movie studios wanted a way to control when a film was to be released in a certain part of the world, so they divided it up into regions. The idea of region encoding was to prevent a DVD meant for one region to be played on a DVD player from another region. This is also true for Blu-ray discs (regions A/B/C) but not with HD-DVDs which do not have region-coding.

You can only play a region 1 DVD on a region 1 or multi-region DVD player. Most DVD players sold in UK high-street shops are set to region 2. However, it is possible to modify most players to be able to player region 1 DVDs and an increasing number of players are already multi-region.

You can turn your region 2 DVD player into a multi-region player by adding a micro-chip, or with some players by pressing a combination of keys on the remote control. The former method should be done by a specialist company who will usually give you a replacement warranty as modifying your player will void the manufacturer's warranty. Hacks can usually be found on the Internet - try searching for "DVD region hacks" in your favourite search engine.

To play a region 1 DVD on a European PS2, you will need a "DVD Region X" peripheral. These can be bought from any good video games shop.

These are two different TV picture standards. Region 2 (Europe) uses the PAL standard whereas region 1 (USA and Canada) uses the NTSC standard. These standards are incompatible with one another and to be able to view a region 1 DVD on a UK TV, you'll need to have an NTSC compatible or multi-standard TV.

This happens if your TV is not able to handle an NTSC signal (see above). Some UK DVD players are able output a pseudo-PAL signal called PAL60 from a switch on the back of the player or in the menu options.

Anamorphic is an enhancement for widescreen TVs where the image is compressed in the vertical axis during encoding so that it can be decompressed by the TV when viewing to give a higher resolution image. You should set the player to output an anamorphic picture if you have a widescreen TV.

Widescreen TVs have an aspect ratio of 1.78:1 otherwise known as 16x9. If a film has a higher aspect ratio than this (1.85:1 or 2.35:1 for example) then you will get bars at the top and bottom of the picture because the image is much wider than the TV screen.

Some region 1 titles from Columbia Tristar have an encoding called 'Regional Coding Enhancement' (RCE). This will prevent the DVD from playing on some multi-region or region-free DVD players.

In general, any multi-region player that has the option for you to manually choose the regional setting will not be affected by RCE.

Please make sure that your player can handle this encoding before ordering, as we are unable to accept any returns due to RCE.

Most DVDs have a Dolby Digital sound track as standard. The most common is 5.1 which means it has 5 separate sound channels and one channel for the low frequency/bass effects. Dolby Digital is also available in 6.1, also known as Dolby Digital EX as well as mono, stereo and surround.

Digital Theatre Systems (DTS) Digital Surround is an audio encoding format similar to Dolby Digital. You will need a decoder, either in the player or an external amplifier/receiver to be able to decode DTS. Because DTS uses a lower compression level than Dolby Digital, the sound quality is better.

Some films (especially those over two hours long or encoded at a high data rate) are spread across two layers on one side of the disc. When the player changes to the second layer, the video and audio may freeze for a moment. The length of the pause depends on the player and on the layout of the disc. The pause is not a defect in the player or the disc.

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